Analytics

3 articles

7x24 Heatmap: When your customers are actually messaging

7x24 Heatmap: When your customers are actually messaging

aiSTAFF displays all conversations on a 24/7 network, so you can see your customer messages and actu… Read more →

Chatbot KPIs: 8 Metrics That Show Money, Not Vanity

Chatbot KPIs: 8 Metrics That Show Money, Not Vanity

Total messages handled means nothing. These 8 chatbot KPIs tell you whether the bot pays for itself,… Read more →

Measuring AEO: Tracking Traffic and Mentions From AI Engines

Measuring AEO: Tracking Traffic and Mentions From AI Engines

How to measure AEO traffic with three real signals: AI bot hits in server logs, referrals from chatg… Read more →

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