Patients look for a test in the evening
After a doctor referral, from the phone. They write straight into Instagram or Messenger, when your front desk is already closed.
AI assistant for diagnostic centers
A patient writes at 23:40. The assistant is already answering.
In the evening and on weekends, patients go to whichever diagnostic center answers first: do you do this test, how much, when can I come. The AI assistant replies in 3 seconds, quotes the price range, collects the exam, phone and time, and hands everything to your administrator in the morning.
Nino
Medline Diagnostics, demo center assistant
Hello! I am the Medline Diagnostics assistant. Ask which exams we do, the price range, or book a slot, I answer at night too.
This is the real assistant, not a recording: try Georgian, Russian or English. On a live call we re-skin it to YOUR center in about 10 minutes: your exams, price ranges and schedule.
Where a diagnostic center loses patients
They message two or three centers at once
"Do you do this test? When can I come for an MRI?" Whoever answers first gets the patient. The others find a read message in the morning.
One scan a month is solid revenue
One ultrasound, one consultation and one MRI question walk to the center next door. Not because they are better. Because they were online at that minute.
How it works
- 1
Replies instantly, 24/7
Messenger, Instagram, WhatsApp, Telegram and the site widget. Georgian, Russian and English, language auto-detected.
- 2
Handles the price question correctly
Quotes your real price range and moves the patient toward booking the exam. It never invents a number you did not approve.
- 3
Collects the booking
Exam or consult, preferred day and time, name, phone. With an optional provisional slot.
- 4
Your administrator confirms in the morning
Every night inquiry lands in one list. The administrator calls, confirms, and the patient is on your schedule.
What it does not do
Trust is built on specifics, so we say it plainly:
It does not diagnose or interpret results
The bot never makes a diagnosis and never interprets a test or lab result. That is a job for the doctor alone. It only books the exam and passes the medical question to a physician.
It does not confirm bookings by itself
A booking is always provisional; the final word is your administrator. Your schedule stays in your hands.
It hands urgent cases to a human
An urgent or worrying symptom: the bot advises calling 112 and passes the conversation to a person right away. It does not play doctor.
127
inquiries in one month
That is how many this assistant answers at one real aiNOW client, night hours included. A measured result, not a promise.
Channels: Messenger · Instagram · WhatsApp · Telegram · site widget
A two-week pilot on your center
Set up in one day, with your exams, price ranges and schedule.
Runs live on your Instagram and Messenger for two weeks.
If it catches no real patient inquiries in two weeks, we simply switch it off. No strings.
Exact pilot and subscription terms are discussed after the live demo, sized to your center volume.
AI chatbot for diagnostic centers: why right now
Most patients look for a test or a scan from the phone, often after a doctor referral and outside working hours. They write into Instagram and Messenger and expect an answer in minutes: do you do this exam, what is the price range and when can they come. An AI chatbot for diagnostic centers erases that wait, replies in seconds, even at three in the morning, and leaves the patient no reason to walk to a competitor.
Booking, not just messaging
The main difference between a simple chatbot and a diagnostic center assistant is the booking logic. The assistant collects information about the desired exam or consultation, the time, the name and the phone, creates a provisional booking and hands it to the administrator in the morning for confirmation. This keeps the center schedule under human control, while the bot only does the work that used to be lost unanswered at night.
Safe answers on medical topics
In diagnostics the bot must never make a diagnosis, interpret a lab result or invent a price. A properly configured assistant uses only the information the center provided, answers prices as ranges, and in an urgent or worrying case advises calling 112 and hands the conversation to a person right away. This approach is safe for the patient and reputationally calm for the center.
What does an AI assistant for a diagnostic center do?
An AI assistant for a diagnostic center is a chatbot that answers patient messages on Messenger, Instagram, WhatsApp and the website, at any time of day or night. It quotes the price ranges for exams and consultations, moves the patient toward booking an exam, records the name, number and preferred time, creates a provisional booking and hands it to the administrator in the morning. It does not make a diagnosis, does not interpret lab results, does not invent prices and hands urgent cases to a human. For the center the result is simple: evening and weekend inquiries stop getting lost.
Frequent questions
How fast can the assistant go live for a diagnostic center?
A pilot takes one day: we need your list of exams and consultations, price ranges and working hours. The next day the bot is already answering your patients.
Does it understand Georgian and Russian?
Yes. The assistant speaks Georgian, Russian and English, detects the language automatically and replies in kind.
Does it diagnose or interpret lab results?
No, never. The bot does not make a diagnosis and does not interpret test results. It quotes the price range, books the exam and passes any medical question to a doctor. Interpreting a result is a job for the physician alone.
Does it replace the administrator?
No. It catches the hours a human physically cannot cover: nights, weekends, peak load. Final confirmation and the live relationship stay with your team.
How much does it cost?
It depends on the channels and inquiry volume. First we show a live demo on your center, then you get exact terms on one page. The demo commits you to nothing.
See it answer your own patients. A live demo takes 10 minutes.
Request a demo