AI assistant for hotels

A guest writes at 23:40. The assistant is already answering.

At night and on weekends, guests book with whichever hotel answers first and in their language. The AI assistant replies in 3 seconds, checks the dates, collects the name, phone and room type, and hands everything to your reception in the morning.

Try the live demo Request a pilot

Ana

Old Tbilisi Hotel, demo hotel assistant

Hello! I am the Old Tbilisi Hotel assistant. Ask about free rooms, the rate for your dates, or make a booking, I answer at night too.

This is the real assistant, not a recording: try Georgian, Russian or English. On a live call we re-skin it to YOUR hotel in about 10 minutes: your rooms, rates and schedule.

Where a hotel loses guests

Guests choose a hotel at night

While planning a trip, from the phone, often from another time zone. They write straight into Instagram or WhatsApp, while your reception is busy with another guest.

They message two or three hotels at once

"Do you have a free room for these dates? How much?" Whoever answers first, and in the language of the guest, keeps the booking. The others find a read message in the morning.

A room unsold tonight is lost forever

An empty room cannot be sold tomorrow, that night is gone. One lost booking a night is real money by month end. Not because the hotel next door is better. Because it was online at that minute.

How it works

1
Replies instantly, 24/7
Messenger, Instagram, WhatsApp, Telegram and the site widget. Georgian, Russian and English, language auto-detected, for international guests too.
2
Handles the rate and availability question correctly
Quotes your real rate range by season and dates and invites to book. It never invents a rate or a date you did not approve.
3
Collects the booking
Dates, room type, number of guests, name, phone. With an optional provisional hold.
4
Your reception confirms in the morning
Every night inquiry lands in one list. The administrator calls, confirms the free room and the exact rate, and the guest is booked.

What it does not do

Trust is built on specifics, so we say it plainly:

It does not invent rates

It answers only from the data you provided. The exact rate by dates is confirmed by your administrator.

It does not sell an occupied date

A booking is always provisional; a free room is confirmed by the administrator. Your occupancy stays in your hands.

It hands hard requests to a human

Group bookings, events, special conditions: the bot takes a phone number and passes the case to a person.

127

inquiries in one month

That is how many this assistant answers at one real aiNOW client, night hours included. A measured result, not a promise.

Channels: Messenger · Instagram · WhatsApp · Telegram · site widget

A two-week pilot on your hotel

Set up in one day, with your rooms, rates and schedule.
Runs live on your Instagram and WhatsApp for two weeks.
If it catches no real guest inquiries in two weeks, we simply switch it off. No strings.

Exact pilot and subscription terms are discussed after the live demo, sized to your hotel volume.

Request a pilot

Frequent questions

How fast can the assistant go live for a hotel?

A pilot takes one day: we need your room types, the seasonal rate logic and conditions. The next day the bot is already answering your guests.

Does it understand Russian and English?

Yes, and for a hotel this is the point: the assistant speaks Georgian, Russian and English, detects the language automatically and replies to an international guest in kind.

What happens when a guest asks about a free room and the rate?

The bot quotes the rate range by dates and invites the guest to book, while availability is confirmed by the administrator. It never sells an occupied date or invents a rate you did not approve.

Does it replace the reception?

No. It covers the minutes a human cannot: night, peak load, checking in another guest. Final confirmation and the live relationship stay with your team.

How much does it cost?

It depends on the channels and inquiry volume. First we show a live demo on your hotel, then you get exact terms on one page. The demo commits you to nothing.