AI assistant for auto service

A driver writes at 08:10. A slot for today is already booking.

At 08:10, before work, the car starts making a strange noise and the driver needs it fixed today. The service is not open yet, but the AI assistant replies in 3 seconds, clarifies the problem, records the model, phone and preferred time, then hands it to your administrator to confirm.

Giorgi

Giorgi

AutoHub Tbilisi, demo auto service assistant

AutoHub Tbilisi here. Tell me what the car is doing, and I will give you a price range and find a free diagnostic slot.

This is the real assistant, not a recording: try Georgian, Russian or English. On a live call we re-skin it to YOUR auto service in about 10 minutes: your services, price ranges and schedule.

Where an auto service loses customers

Customers look for a service in the evening

At the end of the workday, often right on the road, from the phone. They write straight into Instagram or Messenger, when your front desk is already closed.

They message two or three services at once

"Do you replace brake pads? How much?" Whoever answers first gets the car. The others find a read message in the morning.

One suspension repair is a big ticket

One diagnostic, one oil change and one suspension question walk to the service next door. Not because they are better. Because they were online at that minute.

How it works

  1. 1

    Replies instantly, 24/7

    Messenger, Instagram, WhatsApp, Telegram and the site widget. Georgian, Russian and English, language auto-detected.

  2. 2

    Handles the price question correctly

    Quotes your real price range and books a diagnostic for the exact estimate. It never invents a number you did not approve.

  3. 3

    Collects the booking

    Service, car model, preferred day and time, name, phone. With an optional provisional slot.

  4. 4

    Your administrator confirms in the morning

    Every night inquiry lands in one list. The administrator calls, confirms, and the car is on your schedule.

What it does not do

Trust is built on specifics, so we say it plainly:

It does not invent prices

It answers only from the data you provided. The exact price is set by the mechanic after the diagnostic.

It does not confirm bookings by itself

A booking is always provisional; the final word is your administrator. Your schedule stays in your hands.

It hands hard technical cases to a mechanic

An unusual noise, an unclear fault, a rare model: the bot takes a phone number and passes the case to a person. It does not diagnose on its own.

127

inquiries in one month

That is how many this assistant answers at one real aiNOW client, night hours included. A measured result, not a promise.

Channels: Messenger · Instagram · WhatsApp · Telegram · site widget

A two-week pilot on your auto service

  • Set up in one day, with your services, price ranges and schedule.

  • Runs live on your Instagram and Messenger for two weeks.

  • If it catches no real inquiries in two weeks, we simply switch it off. No strings.

Exact pilot and subscription terms are discussed after the live demo, sized to your service volume.

An AI chatbot for auto service: why now

Most drivers look for a service from their phone, often right when the car has already broken down, after working hours. They write on Instagram and Messenger and expect a reply within minutes. An AI chatbot for an auto service removes that wait: it answers in seconds, even at three in the morning, and leaves the customer no reason to go to a competitor. In Tbilisi the auto-service market is crowded and the decision is made fast.

A booking, not just a chat

The main difference between a simple chatbot and an auto-service assistant is the booking logic. The assistant gathers the service needed, the car model, the time, the name and the phone number, creates a provisional booking and hands it to the administrator in the morning to confirm. That keeps the service schedule under human control, while the bot only does the work that used to be lost overnight without an answer.

Safe answers on technical questions

In an auto service it is unacceptable for a bot to name an exact price before a diagnostic or to guess the cause of a fault. A properly configured assistant uses only the information the service provided, answers on price with ranges, and on a difficult technical case hands the conversation straight to a mechanic. That approach is clear for the customer and reputationally calm for the service.

What does an AI assistant for an auto service do?

An AI assistant for an auto service is a chatbot that answers customer messages on Messenger, Instagram, WhatsApp and the website, at any time of day or night. It quotes the price ranges of services, books the customer in for a diagnostic, records the car model, name, number and preferred time, creates a provisional booking and hands it to the administrator in the morning. It does not name an exact price before a diagnostic, does not invent prices and passes difficult technical cases to a mechanic. For the service the result is simple: evening and weekend inquiries are no longer lost.

Frequent questions

How fast can the assistant go live for an auto service?

A pilot takes one day: we need your service list, price ranges and working hours. The next day the bot is already answering your customers.

Does it understand Georgian and Russian?

Yes. The assistant speaks Georgian, Russian and English, detects the language automatically and replies in kind.

What happens when a customer asks the price?

The bot quotes the range you set and books a diagnostic for the exact estimate. It never invents a number you did not approve.

Does it replace the administrator?

No. It catches the hours a human physically cannot cover: nights, weekends, peak load. Final confirmation and the live relationship stay with your team.

How much does it cost?

It depends on the channels and inquiry volume. First we show a live demo on your auto service, then you get exact terms on one page. The demo commits you to nothing.

See it answer your own customers. A live demo takes 10 minutes.

Request a demo