AI assistant for online shops

A customer writes at 23:40. The assistant is already answering.

In the evening and on weekends, customers buy from whichever shop answers first. The AI assistant replies in 3 seconds, clarifies size, color and price, captures the order and hands everything to your operator in the morning.

Ana

Ana

Vitrina, demo shop assistant

Hello! I am the Vitrina assistant. Ask about size, price or delivery, I can take your order too, and I answer at night.

This is the real assistant, not a recording: try Georgian, Russian or English. On a live call we re-skin it to YOUR shop in about 10 minutes: your products, prices and delivery terms.

Where an online shop loses customers

Customers buy in the evening

After work, from the phone, scrolling Instagram. They write straight into Instagram or Messenger, when you are no longer online.

They message two or three shops at once

"Do you have this size? How much is delivery?" Whoever answers first keeps the order. The others find a read message in the morning.

Every unanswered order is a lost sale

One question about size, one about price and one about delivery walk to the shop next door. Not because they are better. Because they were online at that minute.

How it works

  1. 1

    Replies instantly, 24/7

    Messenger, Instagram, WhatsApp, Telegram and the site widget. Georgian, Russian and English, language auto-detected.

  2. 2

    Clarifies size, color and price

    Quotes the real product price and the available size and color. It never invents a price or stock you did not provide.

  3. 3

    Collects the order details

    Product, size, color, name, phone and delivery address. As one clean order.

  4. 4

    Your operator processes the order

    Every night order lands in one list. The operator calls, confirms stock and address, and the order ships.

What it does not do

Trust is built on specifics, so we say it plainly:

It does not invent prices

It answers only from the data you provided. On an unknown question it honestly says the operator will clarify.

It does not promise stock

If a size or color might be gone, the bot does not say "in stock". The operator checks availability before the order is confirmed.

It hands hard cases to a human

Returns, complaints, unusual requests: the bot takes a phone number and passes the case to a person.

127

inquiries in one month

That is how many this assistant answers at one real aiNOW client, night hours included. A measured result, not a promise.

Channels: Messenger · Instagram · WhatsApp · Telegram · site widget

A two-week pilot on your shop

  • Set up in one day, with your products, prices and delivery terms.

  • Runs live on your Instagram and Messenger for two weeks.

  • If it captures no real orders in two weeks, we simply switch it off. No strings.

Exact pilot and subscription terms are discussed after the live demo, sized to your shop volume.

Frequent questions

How fast can the assistant go live for an online shop?

A pilot takes one day: we need your product list, prices and delivery terms. The next day the bot is already answering your customers.

Does it understand Georgian and Russian?

Yes. The assistant speaks Georgian, Russian and English, detects the language automatically and replies in kind.

What happens when a customer asks about price or size?

The bot quotes the price you set and the available size and color, then collects the order details. It never invents a number or stock you did not approve.

Does it replace the operator?

No. It catches the hours a human physically cannot cover: nights, weekends, peak load. Final confirmation and the live relationship stay with your team.

How much does it cost?

It depends on the channels and inquiry volume. First we show a live demo on your shop, then you get exact terms on one page. The demo commits you to nothing.

See it answer your own customers. A live demo takes 10 minutes.

Request a demo